FAQ

To place an order on our store, simply browse through our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete the order.

Sherwood Sales provides free delivery for all orders, fulfilled by Royal Mail tracked48. The expected delivery time is 2-3 days. All payments completed after 2 pm are posted the next working day. Please ensure you place your order before 2 pm if you would like it to be shipped that same day. For any further inquiries, please contact our customer service team at customerservice@salesatsherwood.com

To track your delivery please open your 'Delivery Shipped' email where tracking details will be enclosed, for assistance please contact sales@salesatsherwood.com

At Sherwood Sales, we aim to ensure your complete satisfaction with every purchase from our online apparel store. If you are not entirely happy with your order, you may return the items within 30 days of receipt for a full refund or exchange, provided that the products are in their original condition, unworn, and with all tags attached. To initiate a return, please contact customerservice@salesatsherwood.com, providing your order number and reason for the return. Once your return is authorized, we will send you detailed instructions on how to proceed. Please note that the cost of return shipping will be your responsibility unless the return is due to a defect or error on our part. We will process your refund or exchange within 7-10 business days after receiving the returned item. For any further assistance, feel free to reach out to our support team. Your satisfaction is our priority at Sherwood Sales.

We prioritize the security of our customers' information. Our site uses SSL encryption to protect data transmission, and we adhere to strict security protocols to safeguard all transactions and personal details.